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Billing

Invoices: collect, void, uncollectible

Updated September 1, 2026

Every subscription cycle and one-off charge produces an invoice with line items. Open the Invoices page to see them all, filterable by status.

Invoice statuses

  • Draft — still editable; add or remove line items
  • Open — finalized and awaiting payment
  • Paid — collected successfully
  • Void — cancelled; nothing is owed
  • Uncollectible — written off after failed collection

Actions on an open invoice

  • Collect — charge the customer's default card now
  • Void — cancel the invoice (only before payment)
  • Mark uncollectible — close it as a loss