Billing
Invoices: collect, void, uncollectible
Updated September 1, 2026
Every subscription cycle and one-off charge produces an invoice with line items. Open the Invoices page to see them all, filterable by status.
Invoice statuses
- Draft — still editable; add or remove line items
- Open — finalized and awaiting payment
- Paid — collected successfully
- Void — cancelled; nothing is owed
- Uncollectible — written off after failed collection
Actions on an open invoice
- Collect — charge the customer's default card now
- Void — cancel the invoice (only before payment)
- Mark uncollectible — close it as a loss

